Right of Withdrawal

Last updated: February 9, 2026

1. 14-Day Withdrawal Right

You have a 14-day right of withdrawal for online purchases under the Danish Consumer Contracts Act §§ 18-25. The period runs from the day you receive the item.

2. Return Shipping Costs

You are responsible for return shipping costs. Since commission items are often unique, we recommend insured shipping.

3. Depreciation

You are liable for any decrease in value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the item.

4. Refund

We will refund the amount within 14 days from receiving your withdrawal notice. We may withhold the refund until we have received the item.

5. Standard Withdrawal Form

Standard Withdrawal Form

To: Hansen Trading ApS, Chr. Hansensvej 12, 4540 FÄrevejle, info@genbrugoggaver.dk

I hereby notify that I wish to exercise my right of withdrawal regarding the purchase of the following item(s):

  • Ordered on / Received on: ___________
  • Order number: ___________
  • Customer's name: ___________
  • Customer's address: ___________
  • Date: ___________
  • Signature (paper only): ___________

6. Contact

Send the withdrawal form to info@genbrugoggaver.dk or return the item to Chr. Hansensvej 12, 4540 FÄrevejle.

We use cookies to give you the best experience. You can choose which cookies to allow.

Read our cookie policy.